For former connectFirst members
Find official conversion updates and organise account-specific questions.
CANADA / INDEPENDENT BANKING INFORMATION
Understand connectFirst.
Navigate your banking.
Understand the move to Servus, prepare your banking questions and find reliable sources—all in one independent guide.
For former membersExplore all banking guidesFind an answer worth reading
Understand account changes, read the terms and prepare better questions. Start with the topic that matters to you.
The merger, explained
Understand the historical dates and the distinction between merger and integration.
Account costs
Work through a fee example and build your own comparison.
Questions before choosing
Read a fee schedule with a practical checklist.
Savings account basics
Read rate conditions and understand a simple interest illustration.
Changing providers
Map recurring payments and verify arrangements before closing an account.
A FEW IMPORTANT DISTINCTIONS
Know who you are reading.
Is this the official connectFirst or Servus website?
No. About connectFirst is an independent publication. It is not affiliated with, endorsed by or operated by connectFirst or Servus Credit Union.
Can I access my account or apply for a product here?
This publication provides information only. Visit the official Servus website for banking instructions and applications.
Does this site list live rates or make recommendations?
No live rates, personalised offers or product rankings are published here. Current rates, eligibility and terms should be verified in official product documents.
OUR APPROACH
Context first. Sources always.
We use original explanations and link to the documents behind factual claims. Historical dates are separated from information that may change.
Read our editorial policy for sourcing and corrections, or learn about this publication.
Reviewed October 3, 2026. General information, not personalised financial advice.
When you need more than background
Understand Alberta’s deposit guarantee, work through a banking problem or prepare a clear complaint. Each guide identifies the official body or provider that can answer the account-specific question.